At Decor Edge, we believe that your order deserves the same care in delivery as it does in design. We are committed to getting your pieces to you safely, promptly, and with full transparency — because great decor deserves a great unboxing experience.
Where We Ship
We currently deliver across Pakistan — from the bustling streets of Karachi to the serene valleys of the north. Wherever you are in the country, Decor Edge delivers to your doorstep.
At this time, we do not offer international shipping. Stay tuned — we’re growing!
Order Processing Time
Once your order is confirmed and payment is verified, our team begins preparing your parcel with care. Please allow 1-2 business days for order processing before dispatch.
Orders placed on weekends or public holidays will be processed on the next working business day.
Estimated Delivery Time
After dispatch, your order is estimated to arrive within 3 to 5 business days, depending on your location within Pakistan.
- Major cities (Karachi, Lahore, Islamabad, Rawalpindi): 3 business days
- Secondary cities & towns: 4-5 business days
- Remote or rural areas: may take slightly longer
Please note that delivery timelines are estimates provided by our courier partners and may occasionally vary due to high-demand seasons, weather conditions, or other unforeseen circumstances.
Shipping Charges
We keep it simple and fair:
| Order Value | Shipping Charge |
| Below Rs. 5,000 | Varies by city & courier |
| Rs. 5,000 & above | FREE Shipping 🎉 |
For orders below Rs. 5,000, the shipping fee will be calculated at checkout based on your delivery city and the courier service assigned to your area. The exact amount will always be shown before you confirm your order — no surprises.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or WhatsApp. You can use this number to monitor your parcel’s journey in real time through our courier partner’s tracking portal.
If you have not received your tracking details within 2 business days of placing your order, please do not hesitate to contact us.
Delays & Lost Parcels
While we work with reliable courier partners, delays can occasionally happen. If your order has not arrived within 7 business days of dispatch, please reach out to us and we will investigate on your behalf immediately.
In the rare case of a lost parcel confirmed by the courier, Decor Edge will arrange a replacement or issue a full refund — your satisfaction is non-negotiable.
Get in Touch
Have a question about your shipment? We’re just an email away.
decoreedge@gmail.com
We typically respond within 24 hours on business days.